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Samsung's CTI products enable you to add sophisticated functionality to your phone system by utilizing a data link between the phone equipment and a PC or LAN. This exciting technology increases the ease of making, receiving and managing calls. A PC based operator console, provides a graphical overview of the phone system traffic and simplifies incoming call management, and a real time management and reporting package improves call center efficiency.
 

                                                                                                            

Operator Softphone Call EasySet    

A member of Samsung OfficeServ CTI Applications, OfficeServ Operator is a PC-based Auto Attendant Console solution for your company. Combined with a Samsung phone system, OfficeServ Operator will help your business manage high-volume call traffic professionally and smoothly, leaving your customer delighted. Your attendant will always know the exact situation and can react properly and quickly to exceed your customer's expectations and make your business more productive.

Samsung OfficeServ Softphone is a software-based application that turns your computer into a full-featured Samsung IP telephone. It is installed directly onto your laptop or desktop PC running Microsoft Windows 2000 or XP operating system. Once a USB headset or a USB handset is connected; the Softphone delivers virtually identical functionality as the ITP-5012L and ITP-5021D desktop ITP phones. OfficeServ Softphone is ideal for telecommuter and mobile users. Remote workers can simply connect their laptop to the corporate network, snap in a USB headset, and function as if they were in their own office. They can place, receive, and handle calls on both the internal and external network, providing a truly portable and practical solution.

Samsung OfficeServ Call is a simple-to-use and cost-effective tool. It improves the operation of your organization by offering "screen pops" for incoming calls, PC-based telephone operation, and contact management. Functions such as on-screen dialing, call forwarding, conferencing and speed dial are all accessible at the click of a mouse.

Samsung OfficeServ Link is the core of the OfficeServ Suite of Computer Telephony Integration (CTI) Applications which offer exciting new dimensions in managing communications and information. OfficeServ Link a software gateway which mediates between OfficeServ CTI applications and a Samsung key system. Included with OfficeServ Link is OfficeServ EasySet. EasySet gives you the ability to take control of your communications system and utilize the full breadth of functions and features more effectively by allowing administrators and users the ability to change basic settings on a Samsung iDCS or ITP keyset directly from a user friendly browser interface.

 

 

Samsung Advanced IP Solutions

                                                   

OS 100 OS 500
Welcome to the OfficeServ 100, an uniquely positioned part of Samsung's elite family of Business Communications products. Its revolutionary features and services gives the ability to free your company from the narrow confines that other comparable sized systems would impose on your company and gives your greater communications freedom and flexibility. As a forerunner in convergence technology, the OS 100 brings together traditional voice and data streams to create a fully integrated communications solution. The OS 100 has earned its place in the forefront of the communications revolution. Welcome to the OfficeServ 500 Release 2, the premier system in Samsung's elite line of telephony products. Its dynamic scaleable architecture can accommodate tremendous growth at low incremental cost, making it the perfect answer for the communications needs of medium and large corporations. As a forerunner in convergence technology, the OS 500 Release 2 brings together traditional voice and data streams to create a fully integrated communications solution. With a host of industry leading connect-ability features, the OS 500 richly deserves its place at the forefront of the communications revolution.

Samsung Converged Voice and Data Solutions

  

OS 7200 / OS 7400

Your Source for Samsung Solutions
This converged communication system provides voice, data, wireline, and wireless solutions.
Combining its expertise in wireless, communications, core networks, digital technology and IP functionality, Samsung brings you the OfficeServ 7200 converged communication system. As a completely converged platform, OS 7200 and 7400 support both voice and data communication with powerful, IP-based wired and wireless flexibility.
 

 

 

Communications Unlimited

"Where Service Come First"

773.282.6222